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Ethical
Challenges in the Care of Persons With Hepatitis C Infection: A
Pilot Study to Enhance Informed Consent With Veterans
Cynthia
M.A. Geppert, M.D., Ph.D., Elizabeth Dettmer, Ph.D., and Antonie
Jakiche, M.D.
http://www.psy.psychiatryonline.org/cgi/content/full/46/5/392
Received July 9,
2004; revision received Nov. 3, 2004; accepted Dec. 16, 2004.
From the Department of Psychiatry, University of New Mexico
School of Medicine; and the Albuquerque Veterans Affairs Medical
Center. Address correspondence and reprint requests to Dr.
Geppert, Albuquerque Veterans Affairs Medical Center, 1501
Caballo Canyon Dr., N.E., Albuquerque, NM 87112;
ethicdoc@comcast.net (e-mail).
ABSTRACT
Psychiatric and addictive disorders are often considered
contraindications to hepatitis C virus (HCV)
treatment. In this pilot study, the ability of 30
veterans to provide informed consent for combined
antiviral HCV therapy was examined with a mental health
assessment protocol specifically geared to evaluate
capacity in this area. The results showed that
subjects lacked essential knowledge regarding the
course of the disease and the nature of antiviral
treatment despite receiving prior counseling. Informed consent
assessments of candidates for HCV treatment may identify
deficits that are responsive to intervention, thereby
allowing patients with comorbid psychiatric and
addictive disorders to receive effective HCV
treatment.
INTRODUCTION
Hepatitis C virus (HCV) is the most common blood-borne infection
in the United States, affecting an estimated 4 million
individuals. More than 2.7 million people have
chronic symptomatic HCV infection, which can have
serious health consequences; the complications of HCV
infection result in 8,000–10,000 deaths annually in
the United States.1,2
Attempts to stem the spread of HCV among high-risk
populations have been only modestly effective.3
Although the incidence of infection is predicted to
decrease, prevalence and complications of HCV are
expected to increase, with from 16% to 32% of
untreated cohorts developing cirrhosis by the year
2020.4
Beyond the great human cost of suffering, illness
burden, and lost productivity, the direct health care
costs associated with this HCV epidemic for the period 2010–2019
are expected to total $10.7 billion.5
HCV thus represents a major contemporary public
health problem that will only become more severe in
the coming decade.6
The current
standard of care for HCV infection is a very complex
therapy with pegylated interferon (alfa 2a and alfa 2b) and
ribavirin, a combination that achieves a sustained viral
response (SVR) in more than one-half of treated
patients.2
Patients must adhere to a complex regimen of
auto-injections once a week, daily oral medication,
laboratory monitoring, reproductive precautions, and
clinic appointments.7
The benefits of HCV treatment include possible
clearance of the virus, improved liver histology, reduced
infectivity, and a decline in the risk of hepatocellular
carcinoma. The duration of treatment depends on the
genotype of the virus with which the patient is
infected. For HCV genotype 1, 48 weeks of treatment
are recommended, compared with 24 weeks for other
genotypes.7
Side effects of combined therapy with interferon and
ribavirin include leukopenia, thrombocytopenia, anemia,
nausea, flu-like symptoms, fatigue, insomnia, and malaise.
Depression is the most common psychiatric symptom
resulting from combined HCV therapy, although cases
of psychosis, posttraumatic stress disorder (PTSD),
mania, and both attempted and completed suicide have
also been reported.8–13
Between 10% and 14% of HCV-infected patients in large
randomized trials discontinue therapy because of its
adverse effects.2
Treatment rigor, comorbidities, and psychosocial
factors may thus make adherence to combined therapy
especially difficult for persons with HCV. The complicated
nature and demands of the HCV treatment regimen and
serious potential risks along with uncertain benefit
highlight the need for rigorous informed consent
procedures for all candidates for combined HCV
therapy.
Informed
consent is the cornerstone of ethical treatment, and
yet, for several reasons, it is especially difficult to fulfill
this important professional care standard in the context
of HCV infection.14
Informed consent is the embodiment of central
bioethical principles such as autonomy, respect for persons,
veracity, beneficence, and justice; it is a dynamic
process taking place in a relationship between a
clinician and patient. The patient’s ability to give
informed consent is, in turn, based on his or her
capacity to make balanced, well-founded decisions and
on his or her capacity for voluntarism. Decisional
capacity comprises four elements: the ability to communicate
a treatment preference; the capacity to understand the
nature of the condition, the treatment, and its risks
and benefits; the ability to deliberate about the
choices and consequences of treatment; and the
capacity to appreciate the impact of treatment on
life circumstances and values. Voluntarism, which is the
ability to make an authentic decision free from excessive
internal or external coercion, is dependent on
developmental factors, symptom and illness-related
considerations, psychological and social issues, and
contextual factors.14–16
The challenges
to informed consent for HCV care are many, as noted
in
Table 1.
First, the uncertainty of prognostic factors in HCV
infection makes it difficult to predict the course of
liver disease in an individual patient. Consequently,
information pertaining to HCV treatment response and
relapse rates is stated in probabilities and
technical terms that may be difficult for clinicians
to frame accurately and for patients to comprehend
fully.17
Studies have found deficiencies in attention, speed
of psychomotor processing, and learning/working memory in
untreated HCV patients, as well as signs of frontal
lobe dysfunction critical to executive function.18–20
Second, neuropsychological impairments resulting from
both the virus and treatment with interferon or other
agents may negatively affect the cognitive dimensions
of informed consent. The patient’s mental faculties
are critical to comprehending the complex medical information
related to HCV. Furthermore, the experience of living with
HCV can impair quality of life and be a source of
psychological disturbance that can in turn compromise
decisional capacity and voluntarism.21
These impairments are greater in patients with the
comorbid medical and psychiatric conditions so often
found in HCV patients.22

TABLE 1. Characteristics Associated With Hepatitis C Virus (HCV)
Infection That Create Challenges for Informed Consent for HCV
Treatment
Third, HCV is associated with stigmatizing conditions such as
substance use and psychiatric comorbidity, which may also
adversely affect the patient’s ability to give
informed consent for care. The rate of psychiatric
disease among HCV-positive persons is higher than in
the general population and is higher still among
veterans. A 2002 study found that 80% of 206 veterans
eligible for HCV treatment had a history of alcohol abuse or
dependence.23
Sixty percent of this group had a psychiatric
illness, most commonly depression or PTSD, for a total of 89%
of patients with a documented addictive or psychiatric
disorder, many of whom had dual diagnoses. Another
study conducted in 2002 reviewed the medical records
of 33,824 HCV-infected patients and found that 86.4%
had a record of a past or present psychiatric or
addictive disorder and that 31% had been hospitalized in
a psychiatric or substance abuse unit.24
Because of the high prevalence of psychiatric and
addictive disorders in chronic HCV patients,
psychiatrists are increasingly being enlisted to
perform assessments of patients who are considering combined
HCV treatment and to conduct ongoing monitoring and
management of patients once they begin a course of
interferon and ribavirin. The diagnosis of HCV
infection has resulted in discrimination in
employment and housing.25
The association of HCV infection with high-risk
sexual activity, intravenous drug use, homelessness,
and incarceration may lead to emotional distress and conflict
in marriages and families. High-risk sexual activity is
defined by current Department of Veterans Affairs
(VA) provider guidelines to be more than 10 sexual
partners in a lifetime or as unprotected sex with a
partner known to have tested positive for HIV or
hepatitis B virus.26
These psychosocial risks may influence the patient’s
ability to provide informed consent free from
internal or external coercion.27,28
Because of
these factors, care of persons with HCV infection
poses distinct ethical challenges and represents an important
undertaking for the health of affected persons and for our
society as a whole. In this article, we characterize
qualitatively distinct clinical and ethical aspects
of the informed consent process for HCV treatment and
present preliminary findings of a project to identify
and constructively address these factors in a distinct
population of veterans in New Mexico. Extensive work has
been performed in the area of informed consent, but
no published work has yet focused on special issues
related to HCV infection.29–32
Thus, we know very little about patients’ understanding
and appreciation of the risks and benefits of treatment
with interferon alfa and ribavirin, even though the
2002 National Institutes of Health Consensus
Development Conference and VA have recommended
expansion of treatment even to previously excluded
populations.2,7
It is important to note that research on informed
consent in other areas has already shown that the patient’s
ability to provide informed consent can be improved
through educational and therapeutic approaches.33
In the pilot project presented here, we used a
specially developed HCV informed consent assessment
process to improve informed consent for HCV treatment
in a group of veterans with complex psychiatric comorbidity
whose care involves ethical challenges.
METHOD
Patients
Thirty veterans (27 men and three women) ranging in age from
44 to 64 years were sent to the New Mexico Veterans
Affairs Health Care System behavioral medicine
program by the gastroenterology service of the
hospital between January 1 and December 1, 2002. The
patients were initially evaluated in the hepatitis C clinic
and identified as having current or past psychiatric
symptoms on the basis of an interview, review of
medical records, and/or a current Center for
Epidemiologic Studies Depression Scale (CES-D) score
of 16 or higher. The CES-D is a brief questionnaire
that has been shown to be a useful indicator of current
depression and anxiety symptoms.34
The Human Research and Review Committee of the
University of New Mexico and the Human Research and Development
Committee of the New Mexico Veterans Affairs Health Care
System approved the study. The informed consent
requirement was waived because the assessment was
conducted as part of patient care and no identifying
patient information was reported.
Procedure
Patients underwent a detailed history and physical examination
when they were initially evaluated by the medical team in
the hepatitis C clinic. After this evaluation and
before the psychiatric assessment, the patients
completed a 30-minute educational session that
included slides on the risks of acquiring HCV, the natural
history of the infection, the success rate of combined
therapy, and the major side effects of the treatment.
The Veterans Health Administration also has extensive
printed and electronic patient education resources on
hepatitis C that were made available at the
educational session. Patients were further encouraged
to participate in a weekly hepatitis C support group offered
through the behavioral medicine program. At the time these
patients were in treatment, the program did not
provide a family education session per se, but family
members were encouraged to attend the patient’s
educational session, support group meetings, and
clinic visits. Several family members regularly attended
the support group and often also attended the educational
session and clinic visits.
HCV Informed
Consent Assessment
When the behavioral medicine service at the New Mexico Veterans
Affairs Health Care System was first asked to perform
psychiatric screenings of HCV patients in January
2001, a standard mental health assessment was
utilized. Several difficult cases pointed out the
inadequacy of this standard evaluation in identifying
problems with informed consent pertinent to HCV patients. In
response to these concerning cases, the authors developed
the HCV Informed Consent Assessment (HCVICA), an
expanded mental health assessment that included a
brief series of questions specifically geared to
evaluate capacity for informed consent to HCV
combined therapy. The assessment was developed by using
four main sources: 1) an extensive review of the
literature on hepatitis C, with emphasis on the
neuropsychiatric and psychosocial dimensions; 2) the
clinical experience of the hepatitis C clinic team
with the assessments; 3) the primary author’s knowledge
of informed consent literature and prior research
experience in this area;15,35
and 4) an analysis of well-validated decisional
capacity instruments such as the MacArthur Competence Assessment
Tool–Treatment36
and instruments developed by Laura Roberts and the
Empirical Ethics Group.37
A psychologist
or psychiatrist with experience in psychosomatic
medicine administered all of the psychiatric assessments
contained in the HCVICA protocol, which took less
than an hour to complete. The HCVICA questionnaire
contained open-ended questions covering the patient’s
reaction to receiving a diagnosis of HCV, current
effects of HCV on the patient’s health and life, the
patient’s reasons for wanting HCV treatment, and the
patient’s knowledge and attitudes toward the natural history
of HCV infection, response and relapse rates of combined
therapy, and side effects and strategies for managing
them (See
Appendix 1).
The instrument was verbally administered, and the
clinician recorded the patient’s answers in writing.
This process enabled the clinician, who had already
obtained information on the patient’s educational and
occupational attainment and who had achieved an
overall sense of the patient’s cognitive functioning,
to adjust the phrasing and explanation of the HCVICA
questions to a level appropriate for a given patient
to improve the patient’s comprehension. Listed answers
to each question enabled the clinician to provide
standardized education to the patient after the
responses were collected. Results from the assessment
were entered into the patient’s medical chart and
served as the basis of this review. The assessment
resulted in one of three possible conclusions: 1) authorization
to treat without conditions, 2) authorization to treat
with conditions (such as attendance at a support
group or after the initiation of or change in
psychiatric medication), or 3) recommendation against
HCV treatment at the current time. The adequacy of the
patient’s ability to give informed consent before, during,
and after the interview was noted, and any recommendations
for addressing ongoing deficits in decisional
capacity and/or voluntarism were recorded.

APPENDIX 1. Hepatitis C Virus (HCV) Informed Consent Assessment
Form Excerpt
Data
Analysis
A retrospective chart review was performed. Demographic data,
disease-specific variables, and psychiatric diagnoses and
medications were summarized with descriptive
statistics. These statistics are not intended to
represent a quantitative analysis but to
contextualize the qualitative analysis presented. Patients’
responses to the open-ended HCVICA questions were compared
and categorized by frequency. The responses were
overall surprisingly similar. By using the three most
frequent answers for each question and an "other"
category, three or four categorical responses were
developed for questions about 1) the patient’s reaction
to the diagnosis of HCV infection (including phrases such
as "I thought I would die" and "I was devastated" and
additional categories of no reaction and other), 2)
the effect of HCV on the patient’s quality of life
now (including fatigue, pain, and other), and 3) why
the patient wants HCV treatment (including to improve
overall health, to follow doctors’ instructions, and
other). For questions on patients’ knowledge of HCV
and available treatments, the number of correct facts
provided by the patient was tallied. Simple descriptive
statistics were used to summarize the findings.
RESULTS
The subjects’ HCV viral load ranged from 14,600 to 4,470,000
copies/ml. The majority of subjects were found to have HCV
genotype 1 (17% had genotype 1; 26%, genotype 1a; 4%,
genotype 1a/1b; and 35%, genotype 1b). Nine percent
had genotype 2b, and another 9% had genotype 3a.
Sixty-four
percent of the subjects were identified as having a
depressive disorder; 43%, an anxiety disorder; 36%, a current
substance use disorder; and 61%, a history of substance
use disorder. Fifty-seven percent of the subjects
were using antidepressants; 21%, anxiolytics; 32%,
sleep medications; and 21%, antipsychotics. Subjects’
CES-D scores ranged from 7 to 42, with a mean of 19
(a CES-D score of 16 or higher indicates some current
depression).
Reaction to
Diagnosis
Only 14% of the participants stated that they were indifferent
to learning they were HCV-positive. Eighteen percent
reported they were "devastated," another 18% stated
that they were "scared," and 14% thought they would
die without immediate treatment (Figure
1). The notion that they would die without
HCV treatment resulted in an enormous sense of
urgency for treatment that was usually not warranted.

FIGURE 1. Patients’ Responses to the Hepatitis C Virus (HCV)
Informed Consent Assessment Question, "What Was Your Reaction to
Learning You Were HCV-Positive?"
Reasons for Treatment
Most participants reported fatigue (46%) and pain (14%) as
current HCV symptoms. Ten percent listed "other"
current HCV symptoms, such as pain in the liver or
muscle aches. Fifty-seven percent reported the desire
for improved health as their primary reason for
seeking antiviral medications. Eleven percent indicated
they were following their doctors’ orders. About 25%
listed other reasons for wanting treatment (Figure
2).

FIGURE 2. Patients’ Responses to the Hepatitis C Virus Informed
Consent Assessment Question, "Why Do You Want Interferon
Treatment?"
Although
patients’ views about the side effects of HCV
treatment were not measured by the HCVICA, it appeared that
most patients with a history of serious psychiatric
conditions were apprehensive about the
neuropsychiatric side effects of HCV medication and
their ability to cope with increased depression,
insomnia, or irritability. Two patients volunteered that they
were so depressed that they did not care if they lived or
died and so were not interested in treatment; two
other patients indicated that they were currently
using substances (alcohol and, in one case, heroin)
and that their need for substance abuse treatment was
paramount.
Knowledge of HCV
and Treatment
Perhaps the most striking finding of this preliminary study
was the subjects’ lack of knowledge regarding HCV,
combined antiviral treatment, and possible side
effects of treatment, despite having attended a
30-minute HCV education and counseling session and
having received written take-home materials.
Subjects
ranged from knowing no facts to three facts (of 13
facts listed under questions 4, 6, 8, and 9 of the HCVICA) about
HCV (mean=1.26) and no details to six details (of the nine
details listed under question 1 of the HCVICA) of
treatment side effects/risks (mean=2.55). No patient
understood the possibility of relapse after early
viral response. The majority of patients could not
accurately recall the general figure for SVR. Patients often
knew their genotype and that it was either better or worse
for treatment, but they could not explain the nature
of a genotype. When we discussed genotype, we
provided a simple description such as "a different
kind of the hepatitis virus" and highlighted the
clinical significance of the various genotypes. Every patient
could list a few side effects of combined HCV therapy,
usually sleep disturbances, flu-like symptoms,
nausea, or fatigue. Hematological problems were
seldom mentioned. Only depression was mentioned as a
psychiatric side effect; no veteran was aware that combined
HCV therapy can and has triggered mania, PTSD, and
irritability and has led to suicide attempts and
completed suicide. Few patients were aware of how
disabling the treatment could be or of the need for
social support. Misunderstandings of the treatment
protocol were common. For example, one patient reported that
it consisted of a single injection. Patients also were
almost always unsure of how long they would be
treated.
Table 2
provides a sample of patient responses to the HCVICA
questions and illustrates the clinical and dialogic
nature of the interview.

TABLE 2. Sample Patient Responses to Questions in the Hepatitis
C Virus (HCV) Informed Consent Assessment
DISCUSSION
In this retrospective chart review of the use of an informed
consent assessment (HCVICA) with 30 veterans who were
candidates for antiviral treatment, most of whom had
psychiatric comorbidity, we found several ethical and
clinical problems that could potentially affect
access to and efficacy of HCV treatment.
Our early and
general impressions from interviews using the HCVICA
support prior research showing that patients have difficulty
comprehending the meaning of statistical probabilities for
disease and treatment outcomes and that the ways in
which the clinician frames such probabilities as
either more or less positive has a major influence on
patients’ decision making.17,38
Primary care providers who initially made the
diagnosis of HCV in these patients may have provided
them with inaccurate, inadequate, or
anxiety-provoking information before specialist referral.
The patients’ difficulty in understanding treatments and
potential outcomes may also be an artifact of patients’
misunderstanding or misinterpretation of interactions with
clinicians, which nevertheless merits correction and
explanation. Our analysis also underscored the role
of stigma as the most common and complex aspect of
HCV infection, an aspect that is often overlooked in
the clinical literature. Stigma may dissuade some patients
from seeking treatment and, conversely, may generate
pressure from families and clinicians to obtain
treatment, sometimes to the detriment of patients’
voluntarism. It is interesting to note that none of
the patients mentioned the risk of discrimination,
perhaps because their health care, insurance, and often pensions
were part of their benefits as veterans and, in most
cases, the VA health care system encouraged them to
be treated.
Use of the
HCVICA enabled us to identify several specific barriers
to treatment that were not apparent in a review of records
or psychiatric interviews and that would not have
been identified with a standard mental health
assessment. Our clinical experience and the reports
of a number of researchers have demonstrated that
much of the depression and mood lability that constitute
the common adverse reactions to interferon can be treated
with prudent dose reductions, antidepressant
medications, and psychosocial support, allowing
patients to safely continue in treatment.39,40
However, combined HCV treatment requires early
identification of potential problems, ideally before
therapy begins.
We believe an
expanded HCV informed consent assessment process can
assist clinicians in recognizing neuropsychiatric problems
that may negatively influence treatment selection,
adherence, and outcome. HCV treatment itself can
strengthen decisional capacity and restore
voluntarism by improving quality of life.41
The potential benefits of treatment and the availability
of methods for reducing risk to patients generate an
ethical mandate to use the informed consent process
both to maximize the opportunity for all patients who
merit HCV treatment on clinical grounds to receive
this treatment and to improve the chances of maximal
benefit from such treatment. The assessment also enables
identification of those few individuals for whom
treatment should be postponed because the current
risks of antiviral therapy in the context of
psychiatric or psychosocial instability outweigh the benefits.
Resources can then be mobilized to address these areas of
concern, and the patient can be reevaluated 6 months
or a year later, with the first assessment as a
baseline, to measure improvement. This approach
enables the clinician to safeguard the welfare of
patients, protect their ethical right to treatment, and honor
the professional duty to not discriminate in provision of
care.
Although only
two clinicians have routinely utilized the HCVICA, we
believe the assessment enabled us to develop educational
and therapeutic strategies that assisted patients in
successfully completing therapy that might otherwise
not have been approved or might have been
discontinued. The gastroenterologists we worked with
were able to more confidently treat patients or
refuse treatment when the psychiatric risks outweighed the
medical benefits. In their own screening of patients,
they began to use the results of the psychiatric and
informed consent assessments, in addition to
information on the patient’s liver disease status, to
make recommendations that treatment was either strongly
needed or watchful waiting could be instituted. All
members of the treatment team reviewed the
assessments, and follow-up plans, which included the
timing of reevaluation for many patients, were
generated, which greatly improved the quality and continuity
of care. Mental health clinicians reported that use of the
HCVICA allowed a sense of standing on stronger ground
when they made particular recommendations for or
against treatment. They also felt better able to
offer pharmacological and psychotherapeutic treatment
interventions to address the barriers that were identified.
We are currently teaching psychology interns and
psychiatric residents to use the HCVICA to increase
their literacy regarding the psychiatric
complications of HCV treatment and to enhance their
sensitivity to the nuances of informed consent. Our future
plan is to become even more rigorous and systematic in our
administration of the HCVICA protocol and our
evaluation of its psychometric qualities to improve
both the assessment of patients and communication
with other health care professionals. Finally, several patients
expressed appreciation for the opportunity to discuss
their decision with a health care provider, and many
felt relief that they were not forced to choose
between what they perceived as imminent and
inevitable death from HCV infection or intolerable
side effects of combined therapy.
Limitations
First, because only a small number of patients and providers
used the informed consent assessment in one VA hospital,
any conclusions are tentative. Second, the results
presented here are qualitative and descriptive and do
not represent the level of validity and reliability
of a quantitative statistical analysis. Third, this
study took place in a rural state in a veteran population
that is socioeconomically disadvantaged and known to have
a high prevalence of comorbidity of psychiatric and
substance use disorders. The barriers to informed
consent identified here may not be found in civilian
populations with fewer medical and social confounding
factors. Fourth, the HCVICA is not a rigorously
constructed and evaluated psychometric instrument but
rather a clinically based assessment tool derived from our
own experience and informed by the relevant literature in
ethics and HCV treatment. Finally, the HVCICA has no
global cutoff score that renders a patient capable or
incapable of informed consent or that dictates the
level or type of intervention required for a patient
to participate safely and ethically in treatment.
Experience has informed our ability to make clinical judgments
regarding adequacy of consent and to refine our
consistency in informed consent assessments. However,
realizing the weakness of this method, we are
endeavoring to develop a quantitative version of the
HCVICA tool that could be standardized and more
readily evaluated for efficacy, reliability, and various forms
of validity.
Strengths
The flexibility of the HCVICA protocol has allowed a variety
of clinicians, including psychology interns and psychiatry
residents, to perform HCV treatment assessments
competently after instruction and supervision.
Because of the relative ease of use and brevity of
the assessment, it could be adapted to rural or urban treatment
settings that are underserved and yet have a high HCV
prevalence, including prisons and public health and
rural clinics. HCVICA results could be used through
telemedicine or other forms of consultation to expand
the network of candidates for HCV combined therapy,
particularly in areas without on-site psychiatric expertise.
The HCVICA protocol we developed and the results of the
pilot study reported here are preliminary at best. We
offer them with an invitation to other scholars and
clinicians to build on both the instrument and our
findings to expand access to high-quality and
appropriate psychiatric and medical care for patients with
HCV.
CONCLUSION
Four million Americans are currently infected with HCV. The
high response rate to combined antiviral therapy for HCV
suggests that this treatment is both cost-effective
and clinically beneficial. The patients with the
strongest clinical indications for treatment with
interferon and ribavirin are most often those who possess
addictive and psychiatric disorders that are potential
barriers to successful treatment. The ability of
these patients to provide informed consent for
treatment is thus essential if they are to take
advantage of scientific and institutional progress in
the area of HCV therapy. Our early work with an HCV informed
consent assessment process designed to identify
clinician-, patient-, disease-, and
treatment-specific factors influencing informed
consent can provide the basis for educational and therapeutic
interventions to maximize patients’ decisional capacity
to enter into and complete combined HCV therapy.
ACKNOWLEDGMENTS
The authors thank Laura Weiss Roberts, M.D., M.A., for editorial
comments and Joni Roberts and Megan Smithpeter for
preparing the manuscript.
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